
9 Trouble-shooting Memo-Graph S
84 Endress+Hauser
9.5 Repairs/return
The device must be packed in protective packaging for later reuse or in case of repair. The original
packaging offers the best protection.
Repairs must only by carried out by your supplier's service organisation or by skilled personnel.
!
Note!
When sending for repair, please enclose a note with a description of the error and the application.
9.6 Disposal
Please observe local regulations.
9.7 Program / software update using program disk with
the help of operating and readout software
1. Save the device set-up onto an ATA flash card
2. Start the operating and readout software
3. Insert the new original program diskette into the PC's disk drive.
4. In the “Miscellaneous-Special device functions” menu, select the device type. Execute the
“Transfer program” function.
5. Select the interface settings and the *.prg program file. If the device's password system is acti-
vated, you are now asked for the password.
6. The new program is loaded (takes approx. 7 minutes). Screen remains dark during loading,
green LED flashes. The device starts with the new device software.
7. Save the previously-saved set-up parameters if required back into the device (xxx/ Load set-
up from data carrier).
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Caution!
When the program is updated, all settings in the memory and on the ATA flash card are deleted.
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